Average Score (238 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

238 Ratings

4.8 Average

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  • Kenneth J.08-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Ivan H.08-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • William S.08-15-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Elizabeth W.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jean S.08-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    30M mile service- Jordan was outstanding in managing the process and communications. His customer service is outstanding I and Iwell appreciated. The little video with John also was a great communication- keep-up the good work.

  • Santoshku S.08-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Customer focused Resolved concerns

    08-08-2025

    THANK YOU FOR YOUR BUSINESS

  • Ali N.08-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Maurice D.08-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Staff was great

  • Lee H.08-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Service was fine. I was promised the car late in the day and didn’t get it until the next day.

  • Matthew W.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great customer service.